Shipping policy

Auri Fine Jewels

Last updated: July 4, 2026

At AURI, we are dedicated to making your online shopping experience seamless, enjoyable, and transparent. Our shipping policy is designed to ensure your order reaches you promptly and safely.

Shipping Destinations

We currently ship to the United States only. If you enter a shipping address at checkout and it shows that we do not deliver there, it means we are currently unable to ship to that location.

Order Processing & Handling

Order Cutoff Time: All orders placed before 5:00 PM EST will be processed the same business day. Orders placed after this cutoff will begin processing the following business day.
Handling Time: Our handling and packaging process typically takes 1 to 2 business days, Monday to Friday. During peak seasons or promotional periods, processing may require additional time.

Estimated Delivery Time

After processing, orders shipped within the United States typically take 6 to 7 business days to arrive.

Destination	Transit Time	Shipping Method	Cost
United States	6–7 business days	Standard Shipping	$4.95
United States	6–7 business days	Premium Shipping	$9.95

Estimated Total Delivery Time: Including processing, most orders reach our customers within approximately 7 to 18 business days.

Please note that these are estimated times. Occasionally, delivery delays due to carrier disruptions, holidays, severe weather, or other unforeseen circumstances may occur.

Shipping Carriers

We partner with trusted and reputable shipping providers to ensure your packages arrive safely and securely. The carrier selected for your order will depend on package size, weight, destination, and the best available service option at the time of shipment.

Shipping Costs

We offer two shipping options for orders within the United States:

Shipping Method	Cost
Standard Shipping	$4.95
Premium Shipping	$9.95

Shipping costs will be displayed at checkout before completing your purchase.

Tracking Your Shipment

Once your order has been dispatched, you will receive an email notification containing your tracking number and a link to track your order in real time. If your tracking information has not updated within 48 hours, please contact our customer support team for assistance.

Lost, Damaged, or Delayed Shipments

Delayed packages: Please allow an extra 1 to 2 business days beyond the estimated delivery window. If your package is significantly delayed, please contact us.
Lost or missing packages: If your tracking shows your package was delivered but you have not received it, contact our customer service team immediately.
Damaged packages: If your order arrives damaged or incomplete, please inform us within 48 hours of delivery. Retain the original packaging and take photos so our team can assist you with a replacement or refund.